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Listening Skills – The Ultimate Soft Skills
À propos de ce cours
Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss or colleague have to repeat things to you several times? Or look at you as if they weren’t sure you were understanding them, or even paying attention?
The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are actually rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.
Objectifs d'apprentissage
Create better connections with everyone in the workplace
Become a better communicator
Improve all work relationships
Requirements
- A willingness to listen to others
- A desire to learn from colleagues, customers, clients and bosses
Public cible
- Junior executives
- Account representatives
- Line workers
- Managers
Curriculum
29h
Focusing on the true challenge of listening carefully
The Body Language of Listening
You can be a Communication Skills Master
Vos instructeurs
Jean-Michel Raineau
Formateur test
Webmaster de formation, Jean-Michel est passionné par l’informatique depuis son plus jeune âge. Après un BAC STI Génie Électrotechnique, il se dirige vers un BTS Informatique Industrielle où il apprend les différents langages de programmation tel que le C/C++, l’Assembleur ou le HTML. Le HTML, programme de balise, lui a tout de suite plu, grâce à ça simplicité de codage. Aussi pour parfaire ses connaissances, il effectue au CNAM de Versailles une formation d’un an en alternance, pour obtenir le certificat de compétence : « Conception, création et développement de site web » et où il apprend non seulement le HTML, mais aussi le PHP, le XML, les CSS…
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55.00 €89.00 €
Enrollment validity:
A vie
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